We’re Hiring a Customer Services Executive

𝐉𝐎𝐁 𝐃𝐄𝐒𝐂𝐑𝐈𝐏𝐓𝐈𝐎𝐍

Customer Service and Ensure customer satisfaction, feedback to customers in professional manner.

Coordinate all air and sea freight activities, including booking, shipment organization & tracking, billing, arranging transport.

Communicate on daily basis with shipping lines, airlines, truckers, customers, warehouse; sales representatives and oversea agent offices.

Answer phone calls, respond to emails from customers, follow up and handle customer enquiries.

Use and maintenance of internal freight system for creating potential customer, making and managing order for new shipments, creating import & export FCL, LCL and air forwarding jobs.

Other ad-hoc duties when being assigned.

𝐒𝐊𝐈𝐋𝐋𝐒 & 𝐐𝐔𝐀𝐋𝐈𝐅𝐈𝐂𝐀𝐓𝐈𝐎𝐍𝐒 𝐑𝐄𝐐𝐔𝐈𝐑𝐄𝐃

University Degree, preferably majoring in Economic, Foreign Trade, Supply Chain / Logistics or related majors.

At least 02 years of relevant working experience.

Carefulness, patient, good team-work skills and work independently to meet tight deadlines.

Hard-working, honest and ability to work under pressure.

Good at communication skills, problem solving & time management skills to handle multiple tasks and prioritize effectively.

Good at writing & speaking English.

Microsoft Office Specialist.

𝐁𝐄𝐍𝐄𝐅𝐈𝐓

Attractive salary and bonus based on handle shipments.

Get full health and social insurance according to labor law.

Friendly, modern and fair working environment.

Experienced employee: be offered competitive salary.

13th month salary, 12 annual leave days, teambuilding, birthday, Tet and holidays, internal events.

Working time:

  • 08:30 – 17:30 From Monday to Friday.
  • 08:30 – 12:30 on Saturday (WFH).

Working place:

Tower 2, The Sun Avenue, 28 Mai Chi Tho St., An Phu Ward, Thu Duc City, Ho Chi Minh City.

SEND CV TO US: ivy@macnels.com.vn – (028) 3911 9090 ext. 131